Greet, guide and route every caller automatically with a drag-and-drop multi-level IVR — reduce wait times and send customers to the right agent or department instantly.
IVR (Interactive Voice Response) is an automated phone menu that interacts with callers through voice prompts and keypad (DTMF) inputs. It answers calls instantly, plays greetings, captures caller intent and routes the call to the right agent, queue or department — without a human operator.
Our drag-and-drop IVR builder lets you design unlimited menu levels, time-based and language-based flows, and dynamic routing rules. Combine it with ACD, queues and CRM lookups to deliver fast, professional call handling for both inbound support and lead qualification.
Design unlimited multi-level menus visually — no coding required.
Route calls by DTMF, language, skill, priority or time of day.
Different greetings and routing for working hours, holidays and after-hours.
Support both keypad inputs and voice recognition for caller interaction.
Personalise menus and routing using live data from your CRM.
See where callers drop, choose and convert to optimise your menus.
We own the entire stack so you can focus only on your agents and conversations.
From network and VPN to dialer deployment and support — we handle the entire stack.
Auto-scaling cloud infrastructure with 99.99% uptime and redundant servers.
AES-256 encryption, firewall, VPN tunnels, DDoS protection and VAPT-tested setup.
Dedicated NOC team with average ticket resolution under 15 minutes.
Common questions about VFastrr's IVR solution.
Book a free demo and see IVR Solution Provider in India in action for your business.